Getting Started

Introduction

This test preparation guide is designed to assist security guards in preparing for the ministry’s mandatory test. The guide will outline key areas that security guards should be familiar with to ensure they perform their duties in accordance with the Private Security and Investigative Services Act, 2005 (PSISA) and its regulations.

The subjects covered align with the ministry’s Training Syllabus for Security Guards. Although the guide is meant to assist candidates in preparing for and writing the test, it does not constitute a training manual, and is not a substitute for an in-person training course.

In order to write your Provincial Exam and apply for your Ontario Security Guard License, students must complete the 40hr Course which is divided between 33.5hrs of online study and a 1-day in-class Emergency Level First Aid & CPR Level C Certificate.

Who needs a security guard licence?

Individuals are required to have a security guard licence if they perform work, for remuneration, that consists primarily of protecting persons or property. This includes but is not limited to bodyguards, bouncers and loss prevention personnel, and more generally speaking, individuals who patrol premises.

About the Test

The ministry’s tests were developed by subject matter experts (SMEs) in the private security and investigative services industry who worked with the ministry’s test development consultant, CASTLE Worldwide Inc. The SMEs developed the test questions using a protocol of writing and review that conforms to the best practices of psychological and test development standards. They comprehensively reviewed and validated each question for appropriateness of the answers and correct answer keys. A panel of SMEs also reviewed and tested the questions and participated in setting the cut scores (pass marks) for the tests.

The security guard test is in a written, 60-question, multiple choice format. Test appointments are two hours in duration, 75 minutes of which is the allotted test completion time.

The licence test fee is $66.50 plus 13 per cent HST for a total of $75.15.

Test results will be made available within five business days of completion of the test. The cut score for the security guard test is 62 per cent.

All tests must be booked in advance either online, or through a call centre agent.

Eligibility Rule

You may only register and complete an examination if you hold a currently valid individual Ontario security guard licence, or if you have completed mandatory training that meets the ministry’s requirements.

Candidates who are not licensed by Private Security and Investigative Services Branch must complete ministry prescribed basic training before they become eligible to register for and complete an examination.

If you are already licensed, you may only take the test for which you are licensed, or for which you have taken a ministry approved training course. It is important to take the test well in advance of your licence expiry to ensure there is adequate time to process the reissued licence.

The Curriculum

In order to pass the Ontario Provincial exam and apply for your Ontario Security Guard Licence, you will need to complete our 40-hour course. It is divided between 33.5 hours of online lessons, and a one-day in-class Emergency First Aid and CPR Certificate. The online modules offer thorough lessons on everything you will need to know to be a successful security guard. Once students complete the Ministry requirements, they will be able to move on and apply for their provincial licence.

Security Guard Course can prepare you for any of the above positions. Our specially tailored course covers topics such as: Health and safety, the Canadian Legal System, Use of Force Theory and report writing. The online courses are divided into twelve chapters, each taking varying lengths to complete. You will have access to the courses 24/7 for as long as you need to complete the 33.5hrs.

Introduction to the Security Industry

This chapter consists of a brief introduction to the private security industry. You will receive a brief overview of the legislation as it applies to private investigators and security guards and how it will affect your role.

The Private Security and Investigative Services Act and Ministry Code of Conduct

In this chapter, you will learn the responsibilities of private security, according to the Private Security and Investigative Services Act, 2005 (PSISA).

Basic Security Procedures

In this chapter, you will learn about the basic security procedures such as surveillance techniques, the protection of personal information, and the handling of substance abuse will be covered.

Report Writing

In this chapter, you will learn how to complete the typical written reports required by security guards and private investigators.

Health and Safety

In this chapter, you will gain a working knowledge of the Occupational Health and Safety Act and the Workplace Hazardous Materials Information System (WHMIS).

Emergency Response Preparation

In this chapter, you will be taught how to identify and respond to emergency situations in a timely and effective manner.

Canadian Legal System

In this chapter, you will learn about the Criminal Court System, the Ontario Evidence Act, and the Canada Evidence Act.

Legal Authorities

In this chapter, you will learn about important legislation as it relates to your role as a security guard, as well as the Criminal Code of Canada, Municipal bylaws, and the elements of tort law in security.

Communication

In this chapter, you will learn how to respond professionally and effectively in their role. The three main components are communication skills, tactical communication, and interpersonal skills.

Sensitivity Training

In this chapter, you will understand the different types of prejudice that exist as a result of difference between people. Sensitivity training will teach you how to recognize your own biases, as well as the impact of mental, physical, cultural, and sexual differences.

Use of Force

In this chapter, you will learn about the importance of maintaining a professional composure and the limits of which you can apply force. The authority to use force under the Criminal Code of Canada and how handle situations while under pressure will also be addressed.